1 reviews | Active since Jul 2011
**** Service provider
On Friday the 24 July 2015, you disconnected my services. I then paid in full on the 25 July and was reconnected again. On Saturday I was disconnected again. When i phoned in the get the problem sorted out, I was told that the account was not paid. I email proof of payment only to get told that it had to reflect in your bank account.<br> <br> Why was i connected on the Friday but could not get connect on the Saturday or Sunday. Monday I was still not connected. This whole thing cost me about R 500.00 in call time, just to get a useless services from your company. Can i send you an invoice for the AIRTIME I think your services are utterly ****. If you can connect me on the Friday and not and Saturday or Sunday then don't connect me at all.<br> <br>
It is with regret that we learn of the frustration and inconvenience you have experienced with your account.. Please accept our sincere apologies in this regard.
We tried to contact you on the mobile number *** provided, however your calls were just ringing. Please be advised that we have tried to search for your with identity number ***, however we could not find any active equipment on customer number ***8 Mr DAB Johnson. Please provide us with the correct customer number to allow us to assist.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account.. Please accept our sincere apologies in this regard.
We tried to contact you on the mobile number *** provided, however your calls were just ringing. Please be advised that we have tried to search for your with identity number ***, however we could not find any active equipment on customer number ***8 Mr DAB Johnson. Please provide us with the correct customer number to allow us to assist.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
