COULDN'T CARE LESS

You just couldn't care less about your customers, could you. I have never had to deal with a company with such atrocious customer service principals. This is my second report in a week as I have been attempting to resolve an issue since 27 March, it's 11th April today and we are still where we started. I have made no less than 4 calls, sent 4 emails, submitted a bank query report and logged a Hellopater complaint with, you guessed it, ZERO RESPONSE. After expressing my dismay with how DSTV simply suspend services without even looking to see if there is an open query or reading notes on file, simply disconnecting services and waiting for their clients to call them and do their work for them, and even after the customer called, complained and did their work for them, THE ARROGANT *********** @$$&# STILL GO AND SUSPEND MY SERVICE FOR THE FIFTH TIME. WHAT IS UP WITH YOU. YOUR STAFF ARE OPERATING IN SILOS WITH NO SIGN OF LEADERSHIP. HOW UTTERLY PATHETIC AND WHAT A LOW BLOW TO YOUR CUSTOMERS. You win DSTV. I give up. Happy now?!