CB
Carla B
1 reviews | Active since Jul 2019
23 Jan 2020, 07:00
*******ion at DSTV
I have been a DSTV subscriber for 32 years and have had such BAD service in the last couple of months. My package has been changed and not to mention the billing dep. My service has been suspended 4 times due to non payment . Strange as I have a Debit order on place for the 26th and have never missed a payment in 32 years. Yesterday I was cut and recieved and sms to say I my pay R1734 to have my service reconnected. But when I called in I was sold this is incorrect and they reconnected me and I have recieved an email to say that my balance is the normal monthly amount. This tells me that there is *******ion at DSTV. As some people would just make the payment . So please check what you are paying them.
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
23 Jan 2020, 10:18 Dear Carla,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
DStv (MultiChoice)'s reply23 Jan 2020, 10:18
Official
Dear Carla,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
