1 reviews | Active since Aug 2020
*******ion
I have been paying R100 subscription fee for show max that I dont even remember subscribing for as I don't have Internet at home and have been paying for more than 7 months. It came to my attention last month in june, I called multichoice customer line as I wanted to upgrade my dstv subscription and raised the problem and was told that probably someone was using showmax in my name, all I could do was to unsubscribe of wich I requested and I received confirmation on my email that I was unsubscribed from showmax. When my bill came for july i was still subscribed even though i received several email that I am no longer subscribed, i contacted the customer line and was told I have not unsubscribed but must do it. I have sent the email to both multichoice and showmax but have not received any feedback. I think i might not be the only customer thats been ********** by this company.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
