******* and very bad services

<p>To financial manager and supervised or manager</p> <p>Please see attached bank statement, as you can see on statement the amount of R 579.00 did not come back into my account it was debited from my account to multi choice as my monthly account fee. <br />This was confirmed by Nedbank. I need this corrected asap or I will have no choice but take this matter to consumer rights. Your system at multi choice regarding deductions and debit orders are faulty and this was confirmed by your three consultants. I need feedback on this matter asap and no later than Tuesday 21/6/2016.<br />Considering I have paid my account in full from day one and I have experienced many problems with multi choice services! As I mentioned in the mail, my bank has confirmed that NO reversal of R579.00 has taken place on my account. If need be I will acquire a letter from the bank stating that. And if it was reversed on your side multichoice, where is the money as it is not in my account!<br />I need URGENT feedback<br />Regards<br />Nathan small</p> <p>This is but one email sent to them my final one. I am totally disgusted by the service received from them, they deduct money every month and I always have to fight and argue with them regarding my services on dstv, now they have deducted money last month and them disconnected my account, I had to pay an extra R800 to get it connected again. They claim that the debit order was reversed back to me by mistake on multichoice side, this was confirmed by three consultants at multichoice. I was told that this matter would be sorted out but yet they are full of empty promisses and just love to take your money evey month. I am totally fed up with the lack of service. I want to know where is my money!!??? </p>