1 reviews | Active since Jul 2017
<p>I had a DSTV account, i stopped the account due to reruns, i went in to my local dstv outlet, and asked them to stop my account, the account was still active for half a month, then DSTV billed me for that half a month, i refused to pay as i did not ask them to keep my account open for that period, after numerous phone calls, DSTV handed me over to ITC debt collectors, i decided it is a lost cause, i paid the amount on 30 November 2016 with the reference number they provided me, on the 12th of July 2017 DSTV handed me over to ITC debt collectors again, for the same amount, i paid it again because i could not find the proof of payment for 30 November, i went to the bank and had statements pulled, eventualy i found the proof of payment, i phoned DSTV, they informed me that they could not assist because the system is off line the Call center supervisor Bongani took my phone number and id number and prromised to get back to me, i am still waiting for DSTV to come back to me, this is a corruped bussiness, they handed me over to debt collectors twice for the same amount, for a service that i did not want now i paid twice and no one is getting back to me. in my life i will never encourage any one to do bussiness with DSTV.</p>
Dear Clint Cornelius
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Clint Cornelius
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
and yet it seems i am not the only one complaining about this, just today another review, almost the same as mine, this is corruped
and yet it seems i am not the only one complaining about this, just today another review, almost the same as mine, this is corruped
Good day Clint Cornelius
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice agent and the level of service you experienced in this regard.
We have escalated your concern to our De Listing department for urgent investigation and resolution to your concern.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard
Kind regards
Rupert
Best regards,
Good day Clint Cornelius
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice agent and the level of service you experienced in this regard.
We have escalated your concern to our De Listing department for urgent investigation and resolution to your concern.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard
Kind regards
Rupert
Best regards,
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