MM
Mpho M

1 reviews | Active since Jun 2016

21 Jun 2016, 15:45

Correct Address on the Statement

<p>THIS IS WAY BELOW TERRIBLE</p> <p>I cant seem to get my Address to be correct on my monthly statement. Have been to their offices countless number of times and even escalated the issue to the supervising manager on the floor but still no solution. </p> <p>Now I no longer receive my statements via email. </p> <p>Can I just not get my monthly statements with my correct address.</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Jun 2016, 12:07
Official

Dear Mpshe

Thank you for taking our call today.

As discussed, we have the correct residential address details on our records.

Please check the copy of your statement preferably next month. Provide us with the feedback in case the address has not updated.

We still look forward to continue serving you as our valued customer.

Kind regards

Dinah

Best regards,