fM
fhatuwani M
1 reviews | Active since Mar 2011
12 Aug 2015, 18:09
corporate ****s
Multichoice is the worse service provider in Sa. No sense of urgency, bad attitude. No accountability at all. I have been having endless problems with this company for months now. I have 3 decoders with them but I am not getting any joy. I have sent them emails and no one bothers to reply.<br> <br> I am sure they are many south African facing the same problems.<br> <br> Maybe we should boycott their service or have billboards everywhere maybe this will wake them up<br> <br>
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Replies (1)
DStv (MultiChoice)'s replyOfficial
17 Aug 2015, 15:32Hello benito123,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We tried to contact you on your mobile number provided ***, however your calls were just ringing. Please let us know if there is anything that we could be off assistance to you.
MultiChoice's mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness..
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We tried to contact you on your mobile number provided ***, however your calls were just ringing. Please let us know if there is anything that we could be off assistance to you.
MultiChoice's mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness..
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply17 Aug 2015, 15:32
Official
Hello benito123,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We tried to contact you on your mobile number provided ***, however your calls were just ringing. Please let us know if there is anything that we could be off assistance to you.
MultiChoice's mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness..
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We tried to contact you on your mobile number provided ***, however your calls were just ringing. Please let us know if there is anything that we could be off assistance to you.
MultiChoice's mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness..
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,