cW
christopher W
1 reviews | Active since Feb 2015
10 Feb 2015, 17:54
copy and paste feedback from customer service
Multichoice customer service lack of proper replies is pity full. I tried to find out about the dstv explora deal for R99,00 pm. I just got a copy and paste reply after clearly stating I am not getting any response from sms 32444 promo. From mr ronnie ngoveni and then a Lesego Kwapeng escalating my query. Famous replies when you know nothing.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
10 Feb 2015, 18:30Hello christopher69,
We have sent your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
We have sent your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
DStv (MultiChoice)'s reply10 Feb 2015, 18:30
Official
Hello christopher69,
We have sent your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
We have sent your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel