Contract Held Hostage through incompetence

<p>I have been trying to cancel my account on DPP since the middle of AUGUST!!! yet to date nobody is capable of providing me with a settlement balance! WHY?????????</p> <p>After my first hellopeter complaint a lady named Netta contacted me to apologise and escalate...and here I still sit with no further correspondence. Maybe a stop order on my account will get me some form of attention. I want thjis f*#%ing account cancelled! no more debit orders will go off my account because i have been trying since last month to cancel and nobody wants to help me. Thus I consider that more than a calendar month. </p>