WH
Wouter H
1 reviews | Active since Jan 2015
29 Jan 2015, 15:55
Contract failure
App**** for a new contract for R799 explora included. This was two weeks ago when all the credit checks was done. We were told to expect response from courier within 48 hours. Two weeks later and no one from Multichoice can give us any proper feedback. No numbers are available for the dept. responsible can only escalate via email.
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
30 Jan 2015, 19:55Hello HersieS36,
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
Best regards,
DStv (MultiChoice)'s reply30 Jan 2015, 19:55
Official
Hello HersieS36,
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
Best regards,