Contract

I laid a complaint on the 15 February 2023 but till today no one helped me. Are you afraid to find the recording of the 12 August 2922 when I was sold the product. Cancel this contract please. I have been patient for months to investigate this matter hence at the end of the month you want money from me. This has affected me emotionally and financially. I once heard from your consultants that to cancel the contract I have to pay. Why should I pay when I am not at fault. I have asked you to retrieve the recording to prove I was sold lies. I am so disappointed. 😭😭😭😭😭😞😞😞😞😞😞