CONTINUOUSLY IN ARREARS

PLEASE CAN SOMONE HELP, I AM A BIPOLO SUFFERER AND GET A DISABILITY PENSION GRANT FROM SASSA, I CANNOT AFFORD TO KEEP ON PHONING RE MY ACCOUNT <br> IN JANUARY OF THIS YEAR I HAD PHONED IN TO MULTICHOICE TO DO AN ENQUIRY ON AN UPGRADE ON THE BOQUET. I WAS THEN QUOTED A PRICE, AND THEIR CONSULTANT HAD INFORMED ME THAT THIS AMOUNT HAD TO PAID IN WITHIN 24 HOURS, AND DO I WANT THE SERVICE, I THEN TOLD THEIR CONSULTANT THAT I WOULD PHONE THEM BACK. IN THE INTERIM I HAD RECIVED BAD NEWS AND HAD TO LEAVE FOR THE COAST URGENTLY. <br> I NEVER PHONED BACK AND NEVER PAID THE FEE THAT I WAS TOLD TO DO, THEREFORE MY ACCOUNT SHOULD HAVE REVERTED BACK TO MY NORMAL PACKAGE.<br> I WAS AWAY FOR THREE (3) WEEKS DUE TO PRSONAL PROBLEMS AND WHEN I RETURNED FOUND THAT THE DISH HAD BEEN DISCONNECTED.<br> SINCE JAN I HAVE ENDLESS PROBLEMS WITH THIS ACCOUNT, MY ACCOUNT BEEN SUSPENDED, RECONNECTION FEES ADDED, INTEREST ADD MY ACCOUNT IS NOW SO FAR IN ARREARS AND MY DISH DISCONECTED ONCE AGAIN<br> I REALLY WOULD LIKE THIS ISSUE TO BE RESOLVED URGENTLY, AS TH STAFF AT THE CALL CENTRE ARE RUDE AND ABRUPT WILL NOT LISTEN TO WHAT I HAVD TO SAY AND JUST KEEP SAYING I MUST PAY MY ACCOUNT HOW DOES THIS GET RESOLVED