CONTINUOUS SERVICE DSCONNECTS

Since the beginning of this month my service gets disconnected intermittently. Today it is the 5th time and everytime I call in, using my cellphone, I use 8minutes of airtime and when I am not home my kids are without service. <br> <br> Everytime I call in I get told Multichoice apologises for the inconvenience and it will not happen again, which is utter nonsense because this is still happening. It seems like these people dont know what they are doing at all and I am so disgusted by this. <br> <br> Can they get competent people to deal with this problem? I am paying for this service and to actually disconnect for a few hours of paid service is actually ********. Let alone my airtime and time wasted on each call.