tC
tracy C
1 reviews | Active since Apr 2015
23 Apr 2015, 20:16
continuous dropped service
Constant rebooting and E16-4 notifications. However on debit order for more than 10 years explain. ....?
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Replies (1)
DStv (MultiChoice)'s replyOfficial
29 Apr 2015, 13:37Hello tc12,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation we confirm that we have escalated your complain and concern to the relevant department for assistance. Feedback will be provided as soon as we have received information.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation we confirm that we have escalated your complain and concern to the relevant department for assistance. Feedback will be provided as soon as we have received information.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply29 Apr 2015, 13:37
Official
Hello tc12,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation we confirm that we have escalated your complain and concern to the relevant department for assistance. Feedback will be provided as soon as we have received information.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation we confirm that we have escalated your complain and concern to the relevant department for assistance. Feedback will be provided as soon as we have received information.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,