CONTINUED POOR SERVICE FROM DSTV

My DSTV was disconnected last night after I made R29 payment to down grade my DSTV package. We've had continued disconnection during the month because DSTV claimed we owe them R162.00 that has escalated to over six hundred rand now. For months now we have tried to sort out this mess but with ZERO response from DSTV call centre and Me Phathiswa Ntloko was going to get back to me with the recording from DSTV call centre. Up to date we have not heard any recording and nobody can tell us where this amount due is coming from. This in my opinion is nothing but *****. Hoping by using this platform we can get some response from DSTV and maybe sort out this problem but, I'm not holding my breath as its seems to me that its their policy not to get back to their customers. DSTV where the magic will start as soon as you get feedback from them.