Continued blocking even after account was paid on time and in full

The worst ever to start my 2018 entertainment life with.... I called in customer service morw than 7times only in January and before the 20th imagine...they kept on blocking my Compact saying I havent paid then I would call the seevice consultants will start checking the statement from August imagine and by rhat time i was in January already..if i wasnt paying they wouldn't it have been blocked then with the way you block immediately even if its on your due date day...come on. I was ****id to sy the least on top of that I would be using my airtime like R50 just to tell your problem till its resolved..(the ooh you paid already, your account is in order we will reconnect the services talk)..are you then going to deduct my airtime from my bill because I wasted so much because of your accounts/ whoever who is resonsible of blocking services' incompetence.