CONTINUED BAD BAD BAD SERVICE FROM DSTV MULTICHOICE

BAD SERVICE ONCE AGAIN. I am beyond frustrated with the inability of DSTV and Multichoice to manage their Customer's accounts. I am a regular user of the WhatsApp application to SWITCH from my Residence to my Holiday home. I did so on Saturday the 4th September 2021 successfully with my Residential DSTV being switched off and my Holiday home being switched on. This worked well with the PVR functionality but behold today the 12th September I get an SMS from DSTV to inform me that they have not received my payment and my services will be switched off. To now try and get my PVR functionality switched on will be virtually impossible due to the amount of R132.63 being unpaid. This is DAMN LUDICROUS and ABSOLUTELY REDICULOUS as I have a debit order which has been in place for years. This is the 2nd time that this has happened . The last time in April 2021 DSTV took the liberty of changing my debit order from the 01st of the month to the 15th based on exactly the same issue. I am NOW going to CANCEL my services due to the inability of DSTV to get anything right. Now wonder they are losing Customers in droves. I want DSTV to FIX this absolute MESS with immediate effect. I have not even bothered to call into the CALL CENTRE as I am not willing to wait for 2 hours only to be told that they cannot solve my problem. DSTV your service is pathetic to say the least!!!!!!!!