NM
Nkosi M

1 reviews | Active since Jul 2020

07 Sept 2020, 01:25

Continuation of bad service from DSTV

DSTV is confused. On the 4th of September 2020 i received an sms saying I must pay R159.22 and on the 6th I got another sms saying the money that I must pay is R44.58. Later I got a message from whatsapp saying the money that I must pay is R265.79. I really dont know how much do I owe this people as they telling me that I have 3 active decoders whereas I only have 2 active decoders.your service is poor so we really need to boycott maltichoice DSTV because they are keeping on ripping us without fear. They now decided again to switch off my pictures. I called them to get a clarity but they made me hold for 17 minutes playing a lousy recording and after that they dropped my line. We really need a better satellite tv that will than this one.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Sept 2020, 07:21
Official
Hi Nkosi,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
NM
Nkosi M's update07 Sept 2020, 14:25
Reviewer Update
I am very happy because my query was resolved after a long frustration and spending long time on one call. I hope that our issues can be resolved even before we go hello Peter as this frustrates us. Thanx to agent Ntando for resolving my query, we need people like you in this company. I believe from now on I am going to enjoy watching my pay tv without interference.

Big up to hello peter team.

Nkosi M
NM
Nkosi M's update07 Sept 2020, 14:30
Reviewer Update
I am very happy because my query was resolved after a long frustration and spending long time on one call. I hope that our issues can be resolved even before we go hello Peter as this frustrates us. Thanx to agent Ntando for resolving my query, we need people like you in this company. I believe from now on I am going to enjoy watching my pay tv without interference.

Big up to hello peter team.

Nkosi M