Continous theft on my account and DSTV refuses to rectify

<p>I had called in and scheduled a disconnest on my account on the 06 May for my Premium package. However this was not done and i was unaware that it was not cancelled. I received an sms at month end asking me to pay. I called in to the call centre and the agent advised me that they did receive the disconnect and they will reverse the billing. However i continuosly receive threats sms from DSTV to pay this amount. I have called in 4 times already and each time they assured me that it will be sorted and nothing has been done. On saturday 03 June i called in again as i received another sms. This time the agent said i was liable as i downgraded my services which was never done. I refused to speak to him as he was completely ******** of his job and had no clue what he was talking. I asked for the supervisor and he put me on hold for more than half hour until i cut the call. Today i received another sms. I am so glad i have cancelled my debit order or t=money would of definitely been taken from my account and not refunded as they did the last time with the insurance</p>