IM
Itumeleng M

1 reviews | Active since Feb 2019

12 Sept 2020, 18:25

Contemptuous, distasteful, deplorable and appalling Dstv

How many times should I complain about Dstv Channel 186 not showing? I am not paying for the premium package to have some channel disappearing. Again, once I manage to convince my family about streaming, I am terminating my Dstv subscription immediately. I find not being able to watch what I am paying for to be distasteful and deplorable, and I view it with all the contempt it deserves. Your service is appalling, to put it mildly

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Sept 2020, 18:57
Official
Hi Itumeleng, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Sept 2020, 22:02
Official
Hi Itumeleng,

It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.

We tried to call you on *** to no avail. 

Could you kindly tell us the error you’re experiencing so that we can assist you.   

Kind regards,
DStv: Hello Peter Team

Best regards,