NM
Nozizwe M
1 reviews | Active since Oct 2013
04 Apr 2020, 06:07
Contacting the ombudsman
I am moving to the next step of contacting the ombudsman because this is total abuse of power against desperate people. Over charging is total out of the question, insensitive and wrong. I can't spent airtime to call your call centre only to speak to your rude uninformed agents and then go Twitter to also he given the run around. I need assistance and I need people who really care about customer and not just about ripping people off.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
04 Apr 2020, 07:17Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Apr 2020, 07:17
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
NM
Nozizwe M's updateReviewer Update
04 Apr 2020, 07:55We so you guys rent movies and make technical errors on purpose so that you money out of people. I did contact your WhatsApp which you guys say it's the easy way to connect to you. Charging me R122 extra for undelivered service is ripping people off.
NM
Nozizwe M's update04 Apr 2020, 07:55
Reviewer Update
We so you guys rent movies and make technical errors on purpose so that you money out of people. I did contact your WhatsApp which you guys say it's the easy way to connect to you. Charging me R122 extra for undelivered service is ripping people off.