GS
Graham S

1 reviews | Active since May 2017

01 Sept 2020, 20:17

Contact centre

Dstv, what do i have to do to talk to a person? I dont want to talk to a bot or some automated answering service. Have been trying in vain to resolve some technical issue since the weekend. I am paying for a premium subscription and expect premium service. You need to rethink your approach to customer service. I'm not the type of person to pay for something and not get it.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Sept 2020, 22:13
Official
Hi Graham,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
GS
Graham S's update02 Sept 2020, 12:06
Reviewer Update
Resolved thanks!