CONSUMER STUCK BETWEEN THE INSTALLER EN THE CALL CENTRE AND HAVE TO PAY BOTH !!!!

We have spend endless calls DSTV , 30 min at a time , more then once we actually stopped counting. The call centre states it is not a fault on there side and we have to get the installion guys out ....We get the instillation guys out @ R900 a pop and they fix it for 5 min , and then they say it is DSTV direct problem.

SO WE STILL HAVE THE SAME PROBLEM FOR 6 MONTHS , PAYS FOR SOMETHING TO DSTV THAT DOES NOT WORK , PAY R900 FOR CALL OUT FEES AND STILL NO SERVICE ,

THE ONE JUST BLAME THE OTHER AND THE CONSUMER SITS IN THE MIDDLE PAYING EAVH PARTY ?????

SO WHAT IS DSTV GOING TO DO TO RECTIFY THIS ISSUE???