ZM
Zethu M

1 reviews | Active since May 2021

22 May 2021, 18:48

Consultant not trained

Dstv ****med me with their explorer contract i have been asking them to collect their decoder since April

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 May 2021, 19:53
Official
Hi Zethu, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply23 May 2021, 20:01
Official
Hi Zethu, 

We tied to call you to no avail. 

At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.

Kindly be advised that we have requested a call retrieval so that we can understand what transpired on the sales call. 

We will come back with feedback as soon as we receive it. 

Kind regards,
DStv: Hello Peter Team 

Best regards,