CJ
Candice J

1 reviews | Active since Jul 2018

21 Apr 2023, 17:14

Constant Spam calls from DSTV

DSTV MultiChoice spam calls me between 6 to 8 times PER DAY! This has been going on for weeks. No matter how many time I say I am not interested, stop phoning me, this is in violation of the POPI act as I did not opt in to receiving any form of communication from them, the phone calls keep coming. I will be reporting them to the information regulator. If anyone is having the same problem please also report them. Maybe if enough people take a stand, a big company like this with no respect for laws or people (customers or not it seems), will actually do what they should. Go to the information regulator website and download POPIA from 5, fill it out and email ***.

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Apr 2023, 18:22
Official
Hi  Candice, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards ,
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Apr 2023, 12:11
Official
Hi Candice,

We tried calling you to confirm that we have removed your data from the marketing segment on the system but it did not go through. We apologize for the inconvenience caused.

Kind regards,
DStv: Hello Peter Team

Best regards,