CK
Chris K
1 reviews | Active since Oct 2017
01 Feb 2018, 19:14
Constant Scanning
!!!PLEASE STOP YOUR STUPID CONSTANT SCANNING !!!
I AM PAYING R874 FOR THE LAST 10 YEARS
MULTICHOICE JUST IGNORE MY EMAILS
IF YOU DECIDE TO CONTACT ME, SEND AN EMAIL NO CALL
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
02 Feb 2018, 08:28Dear Chris Kruger
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply02 Feb 2018, 08:28
Official
Dear Chris Kruger
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
02 Feb 2018, 14:21Good day Chris
Thank you for sending us your query.
Kindly have the decoder tested at the nearest DStv service centre or agency. There might be a technical fault with your decoder which causes a continuous scanning.
Should your decoder stop operating, your decoder has stopped working. Please note that it can no longer be repaired. You will need to purchase a new decoder. We no longer have these decoders on market.
For more information regarding your Sd pvr decoder, please visit our website on www.dstv.com.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply02 Feb 2018, 14:21
Official
Good day Chris
Thank you for sending us your query.
Kindly have the decoder tested at the nearest DStv service centre or agency. There might be a technical fault with your decoder which causes a continuous scanning.
Should your decoder stop operating, your decoder has stopped working. Please note that it can no longer be repaired. You will need to purchase a new decoder. We no longer have these decoders on market.
For more information regarding your Sd pvr decoder, please visit our website on www.dstv.com.
Kind regards
Dinah
Best regards,
CK
Chris K's updateReviewer Update
03 Feb 2018, 13:15AFTERNOON,
LET ME BE VERY CLEAR, THERE IS NOTHING WRONG WITH THE DECODER. MULTICHOICE JUST DECIDED THAT THEY WILL NO LONGER SUPPORT PVR AND WANT THE CUSTOMER TO BUY A NEW HD DECODER, NOTHING IN MY CONTRACT STIPULATES THAT A DECODER CAN ONLY WORK FOR A SPECIFIC PERIOD ON THE DSTV NETWORK, SEEMS LIKE A PONZI SCHEME
Good day Chris
Thank you for sending us your query.
Kindly have the decoder tested at the nearest DStv service centre or agency. There might be a technical fault with your decoder which causes a continuous scanning.
Should your decoder stop operating, your decoder has stopped working. Please note that it can no longer be repaired. You will need to purchase a new decoder. We no longer have these decoders on market.
For more information regarding your Sd pvr decoder, please visit our website on www.dstv.com.
Kind regards
Dinah
CK
Chris K's update03 Feb 2018, 13:15
Reviewer Update
AFTERNOON,
LET ME BE VERY CLEAR, THERE IS NOTHING WRONG WITH THE DECODER. MULTICHOICE JUST DECIDED THAT THEY WILL NO LONGER SUPPORT PVR AND WANT THE CUSTOMER TO BUY A NEW HD DECODER, NOTHING IN MY CONTRACT STIPULATES THAT A DECODER CAN ONLY WORK FOR A SPECIFIC PERIOD ON THE DSTV NETWORK, SEEMS LIKE A PONZI SCHEME
Good day Chris
Thank you for sending us your query.
Kindly have the decoder tested at the nearest DStv service centre or agency. There might be a technical fault with your decoder which causes a continuous scanning.
Should your decoder stop operating, your decoder has stopped working. Please note that it can no longer be repaired. You will need to purchase a new decoder. We no longer have these decoders on market.
For more information regarding your Sd pvr decoder, please visit our website on www.dstv.com.
Kind regards
Dinah