CONSTANT RESTARTING

Since last year round about November the my PVR decoder has been restarting almost half hourly during peak time viewing. We were called by Multi Choice to upgrade to the new decoder. We are happy with the system that we have as we have dual-view, and can record a 3rd channel. This is apparently not a feature with the new decoder, and we DO NOT want to upgrade as it is going to cost more.

It seems that they are restarting the decoder just to force us to upgrade... I have read similar accounts on their complaint board forum, but it has resolved nothing...

https://www.complaintboard.com/multichoice-dstv-l10684.html Oct 27, 2017 restarting of my decoder constantly I have a dual dstv decoder, i know this is a "old machine" but have not upgraded because the Explorer dont have the dual view, now lately my dstv decoder gets reset by multichoise all the time and this is becoming most irritating, i know they want us all to upgrade because according to them these old machines cant hold up with the new technology, this is ****, my picture is great, my reception is great but now they keep on annoying us with these restarts, i then got a phone call from on the air, or something like that that affiliates with dstv, explaining to me that due to me having a dual decoder with insurance, if these machines goes faulty, they dont repair them anymore, therefor they have a offer for me, totally free of charge to replace my installation and decoder with 2 decoders, everything including installation, free of charge, by then i was so ****ed of by these annoying restarts that i actually agreed to this and will cost me R75+-pm for 24 months, but i agreed, and yes everything will be send by courier and then i just contact nearest dstv installer and give them with the installation vouchers, waited 3 days, received nothing, got more irrated with these restarts, went to dstv installer shop, they have no stock, i have to wait for courier to deliver and then call them, ok waited a week+ send letter to dstv, they referred me to On the air, phoned, no i have to wait 48 for acceptance, then lady phoned to say, sorry dont have stock and dont know when they will get stock, in the meantime dstv is driving me up the wall with these restarting of my decoder constantly and yet they have no stock of explorers, please address this matter so that they can stop harassing people for a service they cant give