1 reviews | Active since Mar 2016
CONSTANT HEADACHES WITH OUR DSTV EXPLORER
In September 2015 we changed from a normal DSTV decoder to a DSTV Explorer and have spent 10's of 1,000's of Rands trying to get a semi-consistent service. We are now on our 3rd installer to try and fix the problem, and Multichoice - who bring in these devices to deliver their service, and also vet and recommend their installers have now just has the audacity to say that if we live in an area with lots of trees we will constantly have problems!!! Hello... we live in supposedly the largest urban forest in the world.. and a tree is their problem!!! I think not :( We also did not have these issues with our previous decoder. Will be cancelling our subscription tomorrow and joining NetFlix... GRRRRR
Thank you for taking our call today. Please accept our apology for the delayed response.
As requested, we could not get hold of your husband on the home contact number you provided. It was also not possible to access his DStv account.
We have forwarded an email to your personal email address where you can respond with the required information.
Thank you for bringing this matter to our attention.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
Thank you for taking our call today. Please accept our apology for the delayed response.
As requested, we could not get hold of your husband on the home contact number you provided. It was also not possible to access his DStv account.
We have forwarded an email to your personal email address where you can respond with the required information.
Thank you for bringing this matter to our attention.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,