Consistent Poor Customer Service

I last posted a review complaining about the incorrect billing done by multichoice DStv. I was then called by the lady named Makamohelo Musi who helped me sort out my account and reversed all the incorrect charges and the account was brought up to date and she gave me the correct premium to pay which came up to R850.

I think this account was in order surely for one month. Yet again I’m experiencing incorrect billing, I tried getting hold of the lady that assisted me unfortunately she is not responding to my emails. Last month I received a bill for over R1100 now this month it’s over R1300. I have been paying the R850 which I subscribed to. I’m exhausted by the poor service experienced from this company right I’m at considering continuing without DStv.

Very disappointing that such a big organisation can offer such useless service