mL
monique L
1 reviews | Active since Apr 2014
31 Jan 2016, 11:06
Consistent inability to assit
I have been switching signals weekends between my holiday home and residential home. I spend about an hour every weekend on the phone to resolve issues and error messages and to get it switched. They just cannot get it right! The latest is an E102-29 error message. After being offline for most part of the week they still cannot resolve my problem. Can someone at Multichoice/DSTV please give me a person or client rep to talk to? I am so frustrated to explain my problem over and over and over again without it being resolved. This ia shocking service and it has been almost a year. All our problems started with the installation of our Explora. PLEASE HELP - I AM GOING CRAZY!!!!
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Replies (1)
DStv (MultiChoice)'s replyOfficial
12 Feb 2016, 16:55Hello moniquelenhoff,
Please accept our sincere apologies for the delayed response and for the inconvenience caused.
Thank you for taking our call today. Please find this link for more information regarding holiday switching http://www.dstv.com/topic/holiday-viewing-self-service-***0/#switching.
Kindly let us know if you still experiencing the E102 -29 error, so we could look into it and assist further.
Should you require any further assistance, please feel free to make use of our touch points below to contact us :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Please accept our sincere apologies for the delayed response and for the inconvenience caused.
Thank you for taking our call today. Please find this link for more information regarding holiday switching http://www.dstv.com/topic/holiday-viewing-self-service-***0/#switching.
Kindly let us know if you still experiencing the E102 -29 error, so we could look into it and assist further.
Should you require any further assistance, please feel free to make use of our touch points below to contact us :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply12 Feb 2016, 16:55
Official
Hello moniquelenhoff,
Please accept our sincere apologies for the delayed response and for the inconvenience caused.
Thank you for taking our call today. Please find this link for more information regarding holiday switching http://www.dstv.com/topic/holiday-viewing-self-service-***0/#switching.
Kindly let us know if you still experiencing the E102 -29 error, so we could look into it and assist further.
Should you require any further assistance, please feel free to make use of our touch points below to contact us :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Please accept our sincere apologies for the delayed response and for the inconvenience caused.
Thank you for taking our call today. Please find this link for more information regarding holiday switching http://www.dstv.com/topic/holiday-viewing-self-service-***0/#switching.
Kindly let us know if you still experiencing the E102 -29 error, so we could look into it and assist further.
Should you require any further assistance, please feel free to make use of our touch points below to contact us :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Best regards,