CONNECT ME
Dear DSTV
Last year your system was down so you disconnected me after a thorough investigation you unlocked my account but never refunded the R50 back to my Dstv profile. Now that I have downgraded the system picked up the R50 now has disconnected me again. Today 20-04-2020 I paid R130 now you say I need to pay R160 on the 25-04-2020 this is unacceptable. I've been trying to call your call Centre & been caller no 200 & something every time!! I need someone to call me asap.
Helpful (0)
Replies (6)0
Replies (6)
DStv (MultiChoice)'s replyOfficial
20 Apr 2020, 16:57Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply20 Apr 2020, 16:57
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
20 Apr 2020, 17:03Hi Malise,
We tried to contact you to no avail.
Kindly note that your payment on the 25th of April will be R110.00 and not R160.00. DStv Access increased from R105.00 per month to R110.00 on the 1st of April 2020.
Regards
Kagiso
We tried to contact you to no avail.
Kindly note that your payment on the 25th of April will be R110.00 and not R160.00. DStv Access increased from R105.00 per month to R110.00 on the 1st of April 2020.
Regards
Kagiso
Best regards,
DStv (MultiChoice)'s reply20 Apr 2020, 17:03
Official
Hi Malise,
We tried to contact you to no avail.
Kindly note that your payment on the 25th of April will be R110.00 and not R160.00. DStv Access increased from R105.00 per month to R110.00 on the 1st of April 2020.
Regards
Kagiso
We tried to contact you to no avail.
Kindly note that your payment on the 25th of April will be R110.00 and not R160.00. DStv Access increased from R105.00 per month to R110.00 on the 1st of April 2020.
Regards
Kagiso
Best regards,
DStv (MultiChoice)'s replyOfficial
20 Apr 2020, 17:03Hi Malise,
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
The DStv Hellopeter team
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
The DStv Hellopeter team
Best regards,
DStv (MultiChoice)'s reply20 Apr 2020, 17:03
Official
Hi Malise,
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
The DStv Hellopeter team
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
The DStv Hellopeter team
Best regards,
's updateReviewer Update
20 Apr 2020, 17:11We were disconnected the whole month I just paid R130 today??? So you telling me I must pay twice? That is unacceptable I can't pay R130 for 5 days then please refund my money NOW!!
's update20 Apr 2020, 17:11
Reviewer Update
We were disconnected the whole month I just paid R130 today??? So you telling me I must pay twice? That is unacceptable I can't pay R130 for 5 days then please refund my money NOW!!
's updateReviewer Update
21 Apr 2020, 09:37Please call me ASAP!!!! BECAUSE YOU ARE NOT GIVING ME PROPER FEEDBACK
's update21 Apr 2020, 09:37
Reviewer Update
Please call me ASAP!!!! BECAUSE YOU ARE NOT GIVING ME PROPER FEEDBACK
's updateReviewer Update
22 Apr 2020, 17:24Why are you not responding to me DSTV multichoice?????
's update22 Apr 2020, 17:24
Reviewer Update
Why are you not responding to me DSTV multichoice?????