1 reviews | Active since Feb 2013
I bought the explorer on the black Friday special, i already have dstv and bought it for an extra view. The guys came to install the package 2 weeks later. they arrived yesterday and tell my tenant that he would have to pay extra, we then advise them that we paid for free installation for 1 point. the installer says that it is 10m free. They then install another dish and let my tenant take another DSTV account just to get done with the job.
I called him back the night and he hands the phone to his BOSS Shenel dermots ********** 554 (MCMA1131TR15) who then tells me its 20/25m free cabling. he becomes hostile and starts swearing me and my mother. Why he could not answer me i don't know. Why does DSTV use these installers as they representing DSTV and this is not a good reflection of the company.
At the end of the day due to these con-men i now pay 2 DSTV packages when Im only suppose to pay for extra view. THIS IS NO WAY TO TREAT A CUSTOMER THAT ALLOWED SO CALLED DSTV REPRESENTATIVES INTO MY HOME.
Dear Zahier
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Zahier
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Zahier
Thank you for taking my call today.
As discussed, your query has been referred to the technical team for further assistance.
Kindly expect feedback directly from them.
Kind regards
Dinah
Best regards,
Good day Zahier
Thank you for taking my call today.
As discussed, your query has been referred to the technical team for further assistance.
Kindly expect feedback directly from them.
Kind regards
Dinah
Best regards,
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