NT
Nontombi T
1 reviews | Active since Jul 2020
14 Jan 2022, 14:22
Confused customer
Last year mid year I opted for Family package which was on price lock and was R320 which they were debiting on the 16th of each month. Now yesterday morning I receive a statement saying the will debit R400 tomorrow not sure why or how.. So emailed them yesterday but still no response beside the automated email. Just want to understand if my price lock is up and still am not suppose to pay R400 it's suppose to be +-R380
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
14 Jan 2022, 14:41Hi Nontombi Thunywashe,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply14 Jan 2022, 14:41
Official
Hi Nontombi Thunywashe,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
NT
Nontombi T's updateReviewer Update
14 Jan 2022, 18:08They have called and explained to me what's going on and also have activated a new price lock of which now we agree on when it will be up for renewal. Thank you very much
NT
Nontombi T's update14 Jan 2022, 18:08
Reviewer Update
They have called and explained to me what's going on and also have activated a new price lock of which now we agree on when it will be up for renewal. Thank you very much