NT
Nontombi T
1 reviews | Active since Jul 2020
14 Jan 2024, 13:25
Confused customer
Have a pricelock contract with them of which for family had been paying R309 but in December when I checked my balance for jan I saw R424 and I went on Messenger and enquired about it and was told I still have 12 months left on my subscription and the Will fix the error. But today they say my subscription ends tomorrow how so!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
14 Jan 2024, 13:46Hi Nontombi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply14 Jan 2024, 13:46
Official
Hi Nontombi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
NT
Nontombi T's updateReviewer Update
15 Jan 2024, 14:03As am still waiting for the feedback, today I noticed that it states that my subscription was reversed on the 14/01/2024 of which that was yesterday as I was trying to find out what is going on(On MyDSTV app). And tomorrow am suppose to pay my monthly subscription and shame I won't pay R439.87 rather I cancel and close DSTV and opt for something else.. You robbing me now as you once did but not this time
NT
Nontombi T's update15 Jan 2024, 14:03
Reviewer Update
As am still waiting for the feedback, today I noticed that it states that my subscription was reversed on the 14/01/2024 of which that was yesterday as I was trying to find out what is going on(On MyDSTV app). And tomorrow am suppose to pay my monthly subscription and shame I won't pay R439.87 rather I cancel and close DSTV and opt for something else.. You robbing me now as you once did but not this time