1 reviews | Active since Jul 2018
Concurrent Streaming Error all the Time
Multichoice what is your take on the concurrent streaming on devices, this is so frustrating, we pay for a premium subscription which previous allowed for devices to be registered and we could stream on all the devices, now your business model is gone to **** and because of that you only allow 1 device to stream at a time, then you found a legal way around restricting concurrent streaming so we could not say or do anything, so we accept it like we accept Load Shedding and *******ion, Anyway I have 1 device registered currently for DSTV Now, everytime I travel and try to stream I get the error pertaining to concurrent devices streaming, I then have logout, change my password, reboot my phone and press "OK" over and over and over, when I call in or live chat all the consultant tells me is what I have done already, reboot/reset/keep trying, that is pathetic
I have been a Multichoice customer since I can remember and that will be over soon, the only Hold DSTV has on its customers that are moving to Netflix/PrimeVideo etc is the SuperSport
So this Rant is to let DSTV know that soon Multichoice will be a distant memory unless the entire business model is relooked at and customers are actually important
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
