Complete *******

When Dstv advertised that with Premium account one could get free subscription to Showmax, i was very happy to here about this. I tried using the self help services but i could connect the two accounts, then i asked the guys on their live chat to assist me of which he did. Few months down the line i received a notification that i owed DSTv for Showmax arrears. After raising the issue Live chat consultant, she told me that because the 2 accounts were registered using different accounts, that meant i was being charged for that. The first consultant did not notify me of this possibility. After hearing i deactivated my Showmax account and now every 2 to 3 days Dstv cuts of my view. if i complain then they reconnect of which every time they reconnect they charge me R180.

I am seriously considering terminating the account and go for internet streaming because its less messy.