MC
Margaret C
1 reviews | Active since Mar 2009
30 Nov 2021, 14:22
Complete lack of Customer Care by Multichoice/Dstv/Showmax
Despite numerous letters and calls to Multichoice about a problem I am experiencing with Showmax and being told to input codes which are given to ,me on screen I am still not able to get into Showmax........... I do not understand why they would need me to answer ridiculous questions about what shows I have recently watched (I cannot get into Showmax to watch anything) still nothing is resolved - is this how Multichoice treat Premium customers after 22 years?????
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
30 Nov 2021, 16:28Hi Margaret Crothall,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply30 Nov 2021, 16:28
Official
Hi Margaret Crothall,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
MC
Margaret C's updateReviewer Update
30 Nov 2021, 20:04That would be very useful as this has been going on for well over a week in fact two weeks
MC
Margaret C's update30 Nov 2021, 20:04
Reviewer Update
That would be very useful as this has been going on for well over a week in fact two weeks