Complete incompetence yet again from DSTV!

<p>At the end of 2016 we were in touch with DSTV on a weekly basis for over nine weeks as for some reason our account was set to monthly payments even though we have paid IN FULL for the whole year.</p> <p> </p> <p>Nine times we had to call DSTV and each time we were told the situation had been sorted our, our DSTV was back on, only to find a week later that our subscription had been wrongly terminated yet again.</p> <p> </p> <p>In December 2016 we yet again paid IN FULL for 2017 (R8481) and surprise surprise on Tuesday we received this SMS:</p> <p> </p> <p>"Your DSTV account ********** 6 with a balance of R409,15 has been handed over to the SSDA.To make a payment dial *120*68584#"</p> <p> </p> <p>How many more times must we contact you and how much more of my time must I waste until you finally get our account right on your system?</p> <p> </p> <p>(The card numbe for the accounts is: 1 ********** 323)</p>