1 reviews | Active since Dec 2015
Complete incompetence and terrible service
<p>Dstv is paid a year in advance and account is fully paid to next year. Suddenly started getting calls from debt collecters insisting that dstv account is owed. Harrasment is constant, every day including weekends and evenings.</p> <p>No notification of any outstanding payments was ever received, and THERE IS NO OUTSTANDING PAYMENT.</p> <p>DSTV call centre cannot explain why they handed over an account for debt collection when the account is paid until next year, and will not assist at all.</p> <p>Have been told that only Linda Kuhle can sort it out, however she does not respond to e-mails at all and never ever answers her phone. Neither does her supervisor Jaci Madia. Spoke to Sikelele who promised to look into it and call back the next morning. Never heard from him again.</p> <p> </p> <p>In the meantime debt collecters continue to harrass us for a non existent debt</p> <p> </p>
Dear Victor
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Dear Victor
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
