Complaints

DsTv has shown me a very unkind, bad and ************ customer service.

I've had three different decoders. Two I have cancelled because one was ******, one was destroyed. Only one left and I've been using is perfectly fine, until this morning I realized that I didn't make a payment. When I am trying to make it, they are asking me which decoder has an error? When I advised which one, they now teller that I need to disconnect the other ones, to connect the one I've been using for the past at least +/- 15 months. Now to cancel that, they said I need to pay 400+

I am very disappointed as it stands because I do not know why are they now asking me about all these other decoders that I've previously disclosed that they are no longer in use!