1 reviews | Active since Jun 2016

29 Jun 2016, 14:23

Complaints

<p>Multichoice changed my dstv package from R345.00 to R99.00 ,as I requested them to do so on 03/05/3016,I paid the R99.00 and they only gave me chaneks for the R99.00 package,but they keep disconnecting my services and charging me for reconnection fees,they were not supposed to disconnect me in the first place,why are theyvcharging me for reconnection?when ever I call,they promise to reverse the arrears permanantely,but they never do.I always have to call them every week.</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Jun 2016, 08:50
Official

Good day Moyahabo Seleise

Thank you for bring this matter to our attention.

We confirm that the billing on your account has been corrected and adjusted accordingly. Your account is currently reflecting a credit balance and your next payment date is on the 3 July 2016.

Kind Regards

Rupert

Best regards,