Complaints

Resently dstv had a promotion where you upgrade to the premium package at a special price and we did that only to find that our channel 122 never works. We have called the customer service line and nothing could be done except reboot and reboot and reboot then we got the number for another department but no-one ever answers. For some reason the email that is provided on the menu bar don't work and here I am still no 122. Needless to say before we change from packages it could rain /hael/ thunder as much as it liked and we had clear signal now we never have signal can't even watch TV when the sun is to bright it says bad weather.