Complaint- REF No ***8-I77

Complaint- Please note that i was contacted by their call centre and was offered a "wonderful" price lock explora. I was told it would be delivered soon and then i have to send an sms with HELP and someone will arrange for the installation. Well, I received the explora sent the sms and this was 2weeks ago. Someone called me to say that an installer will contact me, in 48 hrs. I called DSTV thrice already and even got a reference no ********** 8-I77 but still nothing. Offering a service and not delivering is what DSTV is really good at. I even had to call a couple of installers and they all said they busy for the next 3 months, so what must i do now. Really frustrating