RR
Robert R
1 reviews | Active since Jan 2023
14 Sept 2023, 16:08
Complaint - Ref ***0
DSTV - Streaming advertise, get connected in under 5 minutes, I tried two weeks ago. Paid my R799 subscription so I could watch Rugby World Cup and I am still waiting for them to activate my account. I have spent hundreds of Rand on calls, spoken to dozens of agents who fail to return a call. Even travelled to the Walk in Centre, still no joy! Wonder if they will react now so I can catch the final game?
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
14 Sept 2023, 17:59Hi Robert Richmond,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply14 Sept 2023, 17:59
Official
Hi Robert Richmond,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
16 Sept 2023, 12:48Hi Robert,
Thank you for taking my call.
I want to apologize again for the inconveneince caused.
The query was not handled properly by our agents, however, Mafulatsha Mokoena managed to allocate the payment and get the streaming running again.
The additional Mobile Streaming has now been added.
Kind regards
DStv: Hello Peter Team
Thank you for taking my call.
I want to apologize again for the inconveneince caused.
The query was not handled properly by our agents, however, Mafulatsha Mokoena managed to allocate the payment and get the streaming running again.
The additional Mobile Streaming has now been added.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply16 Sept 2023, 12:48
Official
Hi Robert,
Thank you for taking my call.
I want to apologize again for the inconveneince caused.
The query was not handled properly by our agents, however, Mafulatsha Mokoena managed to allocate the payment and get the streaming running again.
The additional Mobile Streaming has now been added.
Kind regards
DStv: Hello Peter Team
Thank you for taking my call.
I want to apologize again for the inconveneince caused.
The query was not handled properly by our agents, however, Mafulatsha Mokoena managed to allocate the payment and get the streaming running again.
The additional Mobile Streaming has now been added.
Kind regards
DStv: Hello Peter Team
Best regards,