Complaint no 9 'and counting

Complaint no 9 'and counting . How much longer guy.Dstv has resorted to responding via automated email replies and continues to ignore me ..The agent whom last called me admitted telephonically that the consultant whom offered me the price lock deal for 945 had messed up and the fault, problem and error waa that of the constant whom is in the employ of dstv . First she refused to listen to the call recording and simply read the notes which was incorrect and misleading. After listening to the call recording she admitted that fault was on dstv and not me. She came back with an offer for 3 months of free dstv but i must pay 1249 thereafter cos the consultant whom made the offer to me sold the offer at 945 . I advised the lady whom last called me that I was not prepared to pay 1249, ill pay 945 as agreed and 6 months free dstv. She undertook to speak with her manager and revert in half an hour , it's 3 day's later . Does dstv simply employ *****s??? How many more times do I need to complain to get one simple issue resolved . Dstv has now restored to ignore complaints. Dstv has resorted to automatically generated emails as a response to addressing my complaint ..wow dstv wow how much longer are you going to ignore me a send auto mated emails that you will respond but never do . Then some ***** calls me and we start from scratch and i must explain everything all over again..why am I not getting a copy of voice recording as requested . What does dstv have to hide . Such kaak service no wonder dstv is loosing so much of customers. I've got nothing but time guys