SM
Sithandiwe M

1 reviews | Active since Jul 2021

10 Jan 2022, 17:32

Complaint my services are suspended ***5

Good day My account ***5

I have been going up and down with suspension of DSTV which I do not understand why. I am currently frustrated as my account is suspended while payments are made timeously or should I say way before time.

- See attached statement and tell me since when my account payment date is the 10th of each month. - What was the xtraview charged as I have never joined any on my side what I have done was your stupid competitions and rewards on DSTV app now I see an xtraview option that I have to pay for. - Thirdly tell who joined xtra view and when as I only have 1 decoder that works. - I believe when one has xtra view 2 decoders are working tell me which othe decorder am I using ? - This is the third month in a row that I have been getting poor service from your selves infact no service at all . Now am being told all the monthly subscriptions I have paid is taken by xtraview according to Angel of your facebook page.

I want this sorted out today and urgently Tel :083****538

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Jan 2022, 21:19
Official
 Hi  Sithandiwe Maliwa 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team