AM
Amanda M
1 reviews | Active since Jan 2020
23 Jan 2020, 16:08
Complaint
Hi There,
After holding for almost 20 minutes waiting for consultant I ran out of airtime and I opted to use Whatsapp chat. And I was not assisted, I entered my ID number and the dumb Robot tells me I've entered incorrect ID.
Their Bot is useless
Multichoice customer service sucks and we use our airtime to be hold 20 minutes
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
23 Jan 2020, 19:21Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply23 Jan 2020, 19:21
Official
Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team