Complaint

DStv/Multichoice taking money without my consent. I was debited a subscription without me having a debit order in place with DStv. When I asked about this I was told that I will be refunded. This has not happened. Why did this happen? I was told it’s a system issue. What guarantee do I have that it would happen again? Can’t answer. This is shocking and unacceptable. How many other clients’ money did they take without consent? It’s *****ing!