BS
Bakhangele S

1 reviews | Active since May 2019

19 Feb 2021, 16:07

Complaint

I am paying month to month via EFT and only to find that my package was upgraded on the 21/01/2021 without my consent.

On the 8/02/2021 they promised to solve that within 48 hours but up until now nothing has happened. They have confirmed that decoder is not suspended on what's app services.

But now I have paid for nothing and decoder not playing.

Seems like what's app service is not reliable .

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Feb 2021, 18:29
Official
Hi Bakhangele, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team